At Must Have Market, customer satisfaction is important to us. Please review our Return Policy carefully before making a purchase.
1. Return Eligibility
Products may be eligible for return if:
The item is unused, uninstalled, and in original condition
The product is returned with original packaging, labels, and accessories
The return request is made within 7 days of delivery
2. Non-Returnable Items
The following items are not eligible for return:
Installed or used products
Electrical or electronic parts (unless defective)
Products damaged due to misuse or improper installation
Clearance or discounted items (unless defective)
3. Return Process
To initiate a return:
Contact Must Have Market customer support with your order number
Provide photos or details of the issue (if applicable)
Wait for return approval and instructions
Returns sent without prior approval may not be accepted.
4. Inspection & Approval
All returned items will be inspected upon receipt. Approval of returns, refunds, or replacements is subject to inspection results.
5. Refunds
Approved refunds will be processed to the original payment method
Refund processing may take 7–10 business days
Shipping charges are non-refundable unless the return is due to our error
6. Exchanges & Replacements
Exchanges or replacements are offered for defective or incorrect items, subject to stock availability.
7. Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a wrong or defective product
Must Have Market is not responsible for items lost during return shipping
8. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos for quick resolution.
9. Policy Changes
Must Have Market reserves the right to update or modify this Return Policy at any time without prior notice.
10. Contact Us
For return-related inquiries, please contact Must Have Market through our official support channels.
1. Return Eligibility
Products may be eligible for return if:
The item is unused, uninstalled, and in original condition
The product is returned with original packaging, labels, and accessories
The return request is made within 7 days of delivery
2. Non-Returnable Items
The following items are not eligible for return:
Installed or used products
Electrical or electronic parts (unless defective)
Products damaged due to misuse or improper installation
Clearance or discounted items (unless defective)
3. Return Process
To initiate a return:
Contact Must Have Market customer support with your order number
Provide photos or details of the issue (if applicable)
Wait for return approval and instructions
Returns sent without prior approval may not be accepted.
4. Inspection & Approval
All returned items will be inspected upon receipt. Approval of returns, refunds, or replacements is subject to inspection results.
5. Refunds
Approved refunds will be processed to the original payment method
Refund processing may take 7–10 business days
Shipping charges are non-refundable unless the return is due to our error
6. Exchanges & Replacements
Exchanges or replacements are offered for defective or incorrect items, subject to stock availability.
7. Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a wrong or defective product
Must Have Market is not responsible for items lost during return shipping
8. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos for quick resolution.
9. Policy Changes
Must Have Market reserves the right to update or modify this Return Policy at any time without prior notice.
10. Contact Us
For return-related inquiries, please contact Must Have Market through our official support channels.